WHEN WILL MY ORDER BE SHIPPED OUT?
All orders received prior to 9:00pm will be shipped the next morning via Xpress post.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Usually packages are received within 2-3 business days. However, it may take up to 7 days in some cases.
HOW DO I CHECK MY ORDER STATUS?
If you have a KingQuad account, you can sign in to check your order status under the “my account” section. If you do not have an account, you can’t make an order and you must sign up at the registration page. Once your order ships, you will receive a shipping notification that includes tracking information. You can track your shipment through the carrier using the tracking number at their site.
HOW DO I REGISTER AN ACCOUNT?
You go to https://kingquad.ca/register/ and fill in your information and provide a picture of your ID to confirm that you are 19+ years of age. It may take several hours for our staff to verify your account before you can begin ordering.
HOW DO I UNSUBSCRIBE FROM THE NEWSLETTER?
You can either unsubscribe using the link in the newsletter (top or bottom) or you are also welcome to contact our customer service. Important: Please do not mark these emails as spam, as this may also block the delivery of other important emails from Our Store(order confirmation, etc.).
HOW CAN I ORDER YOUR CANNABIS PRODUCTS?
First, you need to join KingQuad by registering at the following page: https://kingquad.ca/register/. Its easy! Sign up for a free account and then place your order online. Alternatively, you can send us an email, talk to us on our live chat where our team will be happy to help you fulfill your order.
WHAT DO I NEED TO SIGN UP?
In order to create an account all you need is an e-mail address and you must be a Canadian citizen at least 19 years of age.
WHO IS ELIGIBLE TO PURCHASE CANNABIS PRODUCTS ON THE KINGQUAD SITE?
Only qualified clients over the age of 19 who live in Canada are able to purchase cannabis products through our site. There are absolutely no exceptions to this rule.
WHERE AND HOW DO I UPLOAD MY ID?
Uploading your ID is a mandatory step during the registration process. You must be 19 years of age and a Canadian citizen. Any questions please contact the KingQuad team at email@example.com or send us a message through our live chat.
IS IT SAFE ORDERING WITH KINGQUAD.CA?
As one of Canada’s top cannabis marketplaces, we work with independent, growers and extract producers who believe in creating nothing but high quality products. All our cannabis products are quality assured via independent lab testing.
IS KINGQUAD.CA JUST LIKE THE OTHER ONLINE DISPENSARIES?
No. We are not like ‘any other online dispensary’. In fact, we are not a dispensary at all. We are a cannabis marketplace that connects growers and producers of top quality products with people looking for the best possible cannabis options available. All the independent, craft-style producers on kingquad.ca are committed to providing nothing less than the best when it comes to quality cannabis products. From dried flower marijuana, to shatters, oils, butters etc, you are guaranteed to receive some of the best cannabis related products found on the planet.